营业中对话第 28 课：We'll refund you. 保证退款

C:I'll take this video recorder. 我要这部录影机.

S:Thank you very much, sir. Do you need delivery service? 谢谢你, 先生, 要送货吗?

C:No, thanks, I'll take it by myself. 不用了, 我自己便成.

But what if there is problem with the recorder? 但若录影机有问题怎么办?

S:You can exchange it for a new one within fourteen days of purchase. 在购买日起十四天内是可以换货的.

C:What if I don't want to exchange, can I have my money back? 但若我不想换货呢, 可以退款给我吗?

S:Yes, sir, we'll refund you in full. 可以的, 我们会全额退款.