营业中对话第 34 课：We can't exchange it 拒绝退换

C:I bought this shirt yesterday, but I want to exchange it for another pattern. 我昨天买了这件衬衫, 但现在想换另一款图案.

S:I'm sorry, sir. We cannot exchange discounted products. 对不起, 先生, 特价货品是不能退换的.

C:Can I exchange it? 我可以退换这个吗?

S:Have you got the receipt,madam? 你有收据吗, 小姐?

C:No,I've lost it. 没有,我丢了.

S:I'm sorry, madam. We can't exchange it without a receipt. 对不起, 小姐, 没有收据不能退换.

C:I bought this shirt yesterday but the size is wrong. I want to have my money back. 我昨天买了这件衬衫但号码不对. 我想退货.

S:I'm sorry,sir. It's non-refundable, 对不起, 这货不能退,

but you could exchange it for other goods with the same value. 但你可以换购相同价值的货品.