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A: I don't want to keep this radio.
B: No problem. Let me see your receipt, please.
A: Of course. I always keep my receipts.
B: Is there a problem with the radio?
A: Something is rattling around inside it.
B: Would you like a different model?
A: No. Just give me a refund, please.
B: Okay, a refund will be no problem.