办公室英语口语第 51 课

A：Hi, United Airlines? This is Elizabeth parks calling. I have a reservation on the 2:30 p.m. flight to Shanghai this afternoon. 嗨，联合航空公司吗？我是伊丽莎白·帕克斯。我有一张今天下午2:30去上海的预订票。

B: Yes, Miss Parks? How may I help you? 是的，帕克斯女士？需要我帮什么忙？

A: Well, I'd like to reschedule my flight for the tomorrow morning one at 9:05. Is that possible? 是这样，我想把我的航班调成明天早上9:05的，可以吗？

B: I'm very sorry, Miss Parks, but the 9:05 flight is completely booked. I can put you on a waiting list if you would like. 实在抱歉，帕克斯女士。9:05那趟航班全部订满了。如果您愿意，我可以把您排在等候名单上。

A: Alpha Beta Courier Service? This is Louise Walker calling from The
Marketing Company. 阿尔法·贝塔专递服务吗？我是市场公司的露易丝·沃克。

B: Good morning, Ms. Walker. What can I do for you? 早上好，沃克女士。我能为您做些什么？

A: We need to deliver some documents to our Monroe street branch. Can you come by and pick them up? 我们需要送些文件到我们的蒙若大街分部。你们能过来取一趟吗？

B: Of course, Ms. Walker. Could I have your account number, please? And, when do these documents need to arrive? 当然，沃克女士。请问您的账号？这些文件需要什么时候送到？

A: QuickServ Delivery. May I help you? 特快投递。能为您效劳吗？

B: Hi, this is Sharon in Mr. Reynolds's office. One of your delivery men picked up a package here about an hour ago. 你好，我是雷诺德先生办公室的莎伦。你们有个投递员大约一个小时前来取走了一个包裹。

A: Yes, is there a problem? Ma'am? 对，夫人，有什么问题吗？

B: Well, it still hasn't reached its destination. I wonder if you could track it down for us. Mr. Reynolds is a bit concerned. 嗯，包裹现在还没送到地方。不知道你能否帮我们追查一下。雷诺德先生有些担心。