B: I had a really busy day. I had to work a little overtime. In the morning an important client called to place a large order. I had to check some things with my colleagues before confirming the order.
A: what kind of things did you need to check?
B: the most important thing was to check that we had the goods in stock. If the goods are in stock, we can deliver them immediately. I also had to check the price. This customer is very important, so they get special prices.
A: I see. Did anything else happen?
B; I received a lot of emails from potential clients that I had to answer. Each time, I had to check files to see what we had agreed at earlier meetings. Each client has different conditions and requirements.
A: It must be difficult to remember the details for each individual client.
B: yes. That's why we have everything on computer files. We don't use much paper at our office. After lunch, I had to deal with a complaint form a client.
A: I hate dealing with complaints. Was it a legitimate complaint?
B: yes, it was. I managed to sort out the problem, but I was tied up with the matter for over an hour.
A; you certainly had a busy day.
B; that's not all! I also had to finish writing a sales report for my boss. In the end, I finished everything. I wonder what will be waiting for me tomorrow morning.
